News

New doctor

We are pleased to welcome a new doctor to our practice, Dr Hau Xiao. Dr Hao completed his MD degree at university of Melbourne. He has special interest in skin cancer and dermatology. Hao can perform full body skin check and skin surgical procedures.

HOTDOC

We use HOTDOC, a secure platform, to enable us to communicate with you, our patients, and for you to manage your own appointments. We can send you appointment reminders, health information and ask you for payment after an appointment. We do not share =your health information with HOTDOC.

You, the patient, can use HOTDOC to book appointments, confirms or cancel appointments, and check in for your consultation. You can now also pay for your consultation with HOTDOC.

We strongly encourage you to download the HOTDOC app.

Masks

We no longer require the routine use of masks, but if you have respiratory symptoms we would appreciate it if you would use one.

Fees

During the pandemic we temporarily switched to universal bulk billing, to ease the financial stress on our patients and to minimise contact at the front office. Unfortunately with increasing cost and the failure of Medicare to keep up, this is no longer sustainable. Therefore, starting from the first of January 2023 we are reverting to our previous policy of mixed billing. We will still bulk bill children and Health Care Card holders.

Due to the cost of consumables, we can no longer offer bulk billing for surgical procedures. These will now be billed privately, even for concession card holders. Patients will be $40 out of pocket.

4Cyte Pathology

We now have onsite pathology collections from 4Cyte Pathology from 8:00am to 12:00 noon each weekday morning. No appointments required.

Recalls and Reminders

Our recalls for cervical screening, health checks, immunization and the like will now be delivered by SMS. You can opt out of this service if you wish.